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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Justice Nelson

Justice Nelson

November 13, 2025

5  out of  5
rating by Justice Nelson
"Rico helped me to do my payment and he was very nice and patient."
We responded:
"We work hard to make customers happy, and appreciate your taking the time to let us know about your extraordinary experience with our team! Thank you, Justice!"
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valerie flores

November 13, 2025

5  out of  5
rating by valerie flores
"Rico and Kerri provide great service. They do a great job getting quotes out and are as accurate as possible."
We responded:
"Your compliment means so much to us! We look forward to serving your family’s insurance needs anytime we can help. Thank you for choosing State Farm!"
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Bryan Bryan

November 12, 2025

5  out of  5
rating by Bryan Bryan
"Magaly was very helpful when looking for what coverage and helping choose my deductibles"
We responded:
"I'm happy to hear that Magaly provided you with such an outstanding experience! We appreciate your feedback and are here to help with any future insurance needs. "
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tommy lopez

November 12, 2025

5  out of  5
rating by tommy lopez
"Sol, is very polite and professional. Also very helpful and patient with my personal phone dilemma. Thanks You so much Sol !"
We responded:
"Thank you so much, Mr. Lopez, for trusting us with your insurance and for sharing the way Sol helped you. We are very glad you chose State Farm!"
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Angela Ojeda

November 12, 2025

5  out of  5
rating by Angela Ojeda
"The Kerri Miene Stare Farm team is the best!! I spoke with Rico and he was able to get me the information I needed right away!! Thank you!!"
We responded:
"Angela, it makes us so proud to hear your kind words. Your support means the world to us!"
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Josisvel Santaella

November 12, 2025

5  out of  5
rating by Josisvel Santaella
"The team at Kerri Miene State Farm is very helpful. Misael was extremely supportive and made the process of finding insurance an excellent experience"
We responded:
"Thank you Ms. Josisvel! We truly appreciate your feedback and agree that Rico is super helpful with our customers! "
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Yoosung Kim

November 12, 2025

5  out of  5
rating by Yoosung Kim
"Rico, Kerri, and all the team I’ve met with are really nice. When they answer the phone or see you in person they put a smile on my face and are overall very helpful with whatever I am having trouble with. Thanks for being so patient with me."
We responded:
"We try really hard to make you feel like you came to the right place, and we appreciate so much that it's made a difference to you. Thank you for your kindness! "
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Cole Reichert

November 12, 2025

5  out of  5
rating by Cole Reichert
"Kerri has consistently gone above and beyond for all of my insurance needs for years! 100/100!"
We responded:
"What an honor to hear these words, Cole! Thank you! I appreciate you for recognizing our agency's efforts, and we promise to continue taking good care of your family's insurance needs for years to come!"
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Jenny Flores

November 12, 2025

5  out of  5
rating by Jenny Flores
"Kerri Meine is amazing ans her staff. She has helped my family tremendously with all insurance needs. Thank you so much for all your help!"
We responded:
"Twenty years is a long time to be working together and we feel so blessed to be able to take care of personal insurance for you and your husband. We appreciate you so much! "
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Lexie Zapata

November 7, 2025

5  out of  5
rating by Lexie Zapata
"I love State Farm"
We responded:
"Thank you for your trust in our team!"
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Regina Maldonado

November 6, 2025

5  out of  5
rating by Regina Maldonado
"Rico was very much of help, he was nice and polite when helping me do my payment"
We responded:
"Thank you, Regina, and we agree—Rico is great! We appreciate your feedback!"
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Carlinda Perdomo

November 6, 2025

5  out of  5
rating by Carlinda Perdomo
"The best ✔️"
We responded:
"We appreciate you, Carlinda, and look forward to taking care of your auto insurance for years to come!"
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K T

August 31, 2025

5  out of  5
rating by K T
"For the past six months, Kerri Miene has been my agent and trusted source for everything-insurance. Her office has always been accessible and explains confusing insurance-speak in a way I understand in order to best serve MY needs and goals. I appreciate how Kerri and her staff take the time to listen to my questions without judgment. I never feel rushed or lacking confidence in my decisions with this agent. She treats me like a real neighbor—remembering details about my life events and family and often asking me for updates the next time we speak. If you’re looking for a kind, genuine, sincere agent who emphatically cares about clients, Kerri Miene and her office are top tier in every way. Thank you so much for all you do to serve the community and for how incredibly sensitive you were with my elderly mother, as well. 🙌"
We responded:
"What a special way to start our week. THANK YOU for your very kind words and we promise to have your back every step of the way! ♥️"
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Joe Bingham

August 19, 2025

5  out of  5
rating by Joe Bingham
"It is always so easy to deal with Kerri and her staff. They are always kind and they take care of my needs promptly."
We responded:
"We have loved partnering with you on your auto, home, and life insurance all these years, Joe and Rudy, and we truly appreciate you referring your family to us as well. Your positive words mean a lot to us! Thank you for your loyalty and kindness."
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Matthew Ardoin

August 6, 2025

5  out of  5
rating by Matthew Ardoin
"Kerri and her team are very responsive, professional and caring. She and the team made our transition from Chicago back to Dallas as easy as can be. Thank you!"
We responded:
"Matthew, we are so glad you made it back here to Texas and that we get to work with you for your personal insurance. Thank you for your kind words and be assured, we are always here for anything that you need. Thanks for choosing us!"
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Freddy Vaca

August 6, 2025

5  out of  5
rating by Freddy Vaca
"If there was a 6 star award, Kerri and her team have earned it. We have used Kerri for over 10 years. Always available, always helpful! Highly recommend her and the team for ANY insurance need!"
We responded:
"Thank you for your trust in us! We love working with your family and appreciate you very much!"
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David Lopez

May 30, 2025

5  out of  5
rating by David Lopez
"I’ve had an outstanding experience with this specific office and couldn’t be more satisfied with their service. I was helped by Magaly and she was very attentive, knowledgeable, and genuinely committed to helping me find the right coverage for my needs What really stood out was how easy and stress-free the entire process was—from getting a quote to setting up my policy. Magaly was very patient, explained everything clearly, and made sure I fully understood my options. I highly recommend this office to anyone looking for reliable, transparent, and supportive insurance coverage."
We responded:
"Thank you, David! I'm so happy to hear about your outstanding experience with our office. Magaly is indeed a valuable part of our team, and I'm glad she could assist you so effectively. It's great to know the process was smooth and stress-free for you. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
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Jose Luis Ibanez

May 26, 2025

5  out of  5
rating by Jose Luis Ibanez
"He estado con state farm por mas de veinte años y jamás me han defraudado. Gracias Carri Miene por tan exelente servicio."
We responded:
"¡Gracias, Jose Luis! Estamos muy contentos de saber que has estado con nosotros durante más de veinte años y que nuestro servicio ha cumplido con tus expectativas. Aprecio mucho tus palabras sobre el servicio que brindamos. Si necesitas algo en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Patricia Benegas

May 23, 2025

5  out of  5
rating by Patricia Benegas
"Estoy muy contenta con el servicio de la oficina de Kerri Miene. Soy clienta de ella desde hace más de 20 años. Siempre son muy amables, responden todas mis dudas y consultas. A quien más recuerdo y me atiende con regularidad es Caro. Ella es capaz de resolver mis asuntos de seguros con un profesionalismo y paciencia admirable."
We responded:
"Thank you so much for your trust in us, Patricia! We love taking care of the insurance needs for your family for many years to come! "
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Gustavo Mata

May 23, 2025

5  out of  5
rating by Gustavo Mata
"The office of Kerri Miene-State Farm in Irving, Texas, consistently demonstrates exceptional helpfulness and knowledgeability. Sol Almaraz promptly address all my inquiries and concerns regarding my car insurance policy."
We responded:
"Thank you for the shoutout to your account representative, Sol--we agree she's fabulous! "
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isabel gonzalez

May 16, 2025

5  out of  5
rating by isabel gonzalez
"I have been with this office since 2012 aproximately and they are being so helpfully all the time. Kerri and her team always answered my questions explaining me and advancing me the best options to choose. The first that I remember is Carol so amazing, Kerri then added Magaly and now Ricco, when I need help about some documents from my insurance or ID cards they send me documents or ID cards with a "yes" with that amiability and patient that characterize all of them. Thank you Miss Kerri, for being so kind with me when I call.Miss Magaly, thank you too for your advice and support my calls.Miss Magaly, thank you too for your advice and support when I call. Definitely I recommend this office and for me I give a bunch of stars. 😊👍🏼 My name is Isabel"
We responded:
"Thank you so much, Isabel, for your kind words and for being with us since 2012! I'm glad to hear that our team has been able to assist you with such dedication and care. Your recommendation means a lot to us, and we're here whenever you need assistance or have questions. Feel free to reach out anytime! 😊"
Profile photo of Eric Gonzalez

Eric Gonzalez

March 17, 2025

5  out of  5
rating by Eric Gonzalez
"Local irving State Farm agency, helped me out big time with my Commercial Auto Fleet. Very good customer service, was patient with me finding the right coverage, and nice people to work with. I recommend giving Kerri Miene at state farm a try."
We responded:
"Thank you, Eric, for your kind words! I'm glad to hear that our team was able to assist you. We strive to provide excellent customer service and ensure our clients find the right coverage for their needs. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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ali sbaiti

February 24, 2025

5  out of  5
rating by ali sbaiti
"Awesome"
We responded:
"Thank you, Ali, for your awesome feedback! I'm happy to know you had a great experience with us. If you ever need assistance or have any questions, feel free to reach out. We're here to help!"
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YaYa Salas

January 27, 2025

5  out of  5
rating by YaYa Salas
"Love how the team takes care of any of my concerns and questions.. Recommend speaking with Rico.."
We responded:
"Thank you, YaYa, for your wonderful feedback! I'm glad to know that our team has been able to address your concerns and questions effectively. Rico will be delighted to hear your recommendation. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
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Jonathan H

January 22, 2025

5  out of  5
rating by Jonathan H
"Magaly is great to work with!"
We responded:
"Thank you, Jonathan, for your feedback! I'm delighted to know that Magaly has been great to work with. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"